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Terms and Conditions of this website
Terms and Conditions of business This appendix is attached to our right to work contract in which we have set out the work we shall carry out for you and the fees we shall charge for that work. The appendix sets out our standard terms and conditions of business. Your responsibilities: provision of information by you You shall provide us with such information that we require to carry out the work we have agreed to do for you. Please note that we reserve the right to disclose our client files to regulatory bodies in the exercise of their powers. Professional rules and practice guidelines We will observe the bye-laws, regulations and ethical guidelines of The Chartered Institute of Taxation and The Association of Chartered Certified Accountants. We accept instructions to act for you on the basis that we will act in accordance with those guidelines. In particular you give us authority to correct Inland Revenue errors. We also acknowledge our duty of confidentiality to the company as a client of this firm and set out our responsibility in this regard in the subsequent clause. A copy of The Chartered Institute of Taxation and The Association of Chartered Certified Accountants guidelines are available for inspection in our offices. Confidentiality/non-disclosure Our duty to observe confidentiality applies without time-limit to all information with which we are entrusted by our clients of which is brought to our knowledge during or at any time after the carrying out of any work for our clients, or in the course of our professional practice in general. The same duty of confidentiality is imposed on employees and subcontractors of this firm. Any member of this firm, or anyone associated with this firm, shall not use any confidential information obtained in the course of our work with clients for personal advantage. Information acquired from clients in the course of our work shall not be divulged in any way outside our firm without the specific consent of our clients unless there is a legal or regulatory duty or professional obligation to disclose. Retention of records We will return any original documents to you following the conclusion of this engagement. Whilst certain documents may legally belong to you, we intend to destroy correspondence and other papers that we store which are more than 7 years old, other than documents which we consider to be of continuing significance. You must tell us if you require retention of a particular document. Quality of service We aim to provide a high quality of service at all times. If at any time you would like to discuss with us how our service could be improved or if you are dissatisfied with the service you are receiving please let us know by contacting Andrew Webster. We undertake to look into any complaint carefully and promptly and to do all we can to explain the position to you. If we do not answer your complaint to your satisfaction you may take up the matter with the Chartered Institute of Taxation. Fees Our fees are computed on the basis of time spent on your affairs and the level of responsibility involved by the employees of this company. Our standard fees are presently charged on the following basis:
VAT will be added to these rates at the standard rate. Unless specifically agreed, payment of invoices is due within 14 days of the date on the invoice. If fees are received more than 30 days after the issue of the invoice then we reserve the right to charge interest at 1% per month, or part thereof, from the date of the invoice. Limitation of liability The advice, which we give you, is for your sole use and does not constitute advice to any third party to whom you may communicate it. We will provide the professional services outlined in this letter with reasonable care and skill. We shall also not be liable for any losses or damages arising from our compliance with any statutory or regulatory requirements. We agree that there is a limit on any claims for damages for work done under this agreement in the amount of £200,000. If you require additional cover in excess of this amount then we can help you arrange a second opinion for any advice given. Electronic communication We would propose to correspond with you by email. As internet communications are capable of data corruption we do not accept any responsibility for changes made to such communications after their despatch. For this reason it may be inappropriate to rely on advice contained within an e-mail without obtaining written confirmation of it. All risks connected with sending commercially-sensitive information relating to your business are borne by you and are not our responsibility. If you do not accept this risk you should notify us in writing that e-mail is not an acceptable means of communication. Applicable law This engagement letter is governed by, and construed in accordance with, English law. The Courts of England will have exclusive jurisdiction in relation to any claim, dispute or difference concerning this engagement letter and any matter arising from it. Each party irrevocably waives any right it may have to object to any action being brought in those courts, to claim that the action has been brought in an inappropriate forum, or to claim that those courts do not have jurisdiction. Data Protection Act 1998 We can confirm that we are registered in accordance with the provisions of the Data Protection Act 1998. To enable us to discharge the services agreed under this engagement, and for other related purposes including updating and enhancing client records, analysis for management purposes and statutory returns, crime prevention and legal and regulatory compliance, we may obtain, use, process and disclose personal data about you. You have the right of access, under data protection legislation, to the personal data we hold about you. If you wish to exercise this right please contact our administrator. Money Laundering Regulations We have advised you that under The Proceeds of Crime Act 2002 and the 2003 Money Laundering Regulations, we are required to carry out certain identification procedures on all our clients. You agree to provide us with the information we request from you, in order to comply with these laws and regulations, on a timely basis. As a result of this new legislation we have decided that we will be unable to accept any cash payments of our fees or disbursements.
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